Terms of Service

SolRUO is offered exclusively to verified B2B distributors of research-use-only compounds selling to qualified research counterparties under 21 CFR §201.128. You represent that you have full authority to bind the entity on whose behalf you are accepting these Terms.

You may not use the platform if you, your principals, or your affiliates are subject to OFAC sanctions, debarment, or any equivalent prohibition.

SolRUO provides compliance infrastructure software: counterparty verification gating, signed intended-use attestation capture, tamper-evident audit logging, weekly compliance scanning, and jurisdiction enforcement. SolRUO is not a bank, money services business, payment processor, law firm, or regulatory authority.

Payment processing is performed by independent third parties (such as Stripe) under their own terms. SolRUO does not guarantee approval or continued maintenance of any merchant account.

You are responsible for all activity on your SolRUO account, the accuracy of information you submit, the lawful operation of your storefront, and your independent compliance with all applicable laws, including 21 CFR §201.128 and any state-level statutes governing the sale of research compounds.

Standard tier pricing is 1.5% per transaction processed through a SolRUO-connected storefront, billed monthly. Stripe processing fees are charged separately by Stripe. Enterprise pricing is negotiated independently. Fees are non-refundable except as required by law.

You may not, and may not permit any third party to: (a) sell products labeled or marketed for human consumption through a SolRUO-connected storefront; (b) make health, therapeutic, performance, or anti-aging claims; (c) attempt to weaken, remove, or bypass the attestation, gate, disclaimer, or jurisdiction-enforcement layers; (d) onboard buyers you know or should know are not qualified research counterparties; (e) misrepresent your business to SolRUO or to your payment processor.

Violation of this section constitutes material breach and is grounds for immediate termination and reporting to your payment processor.

SolRUO may suspend or terminate access at any time, with or without notice, for breach of these Terms, for compliance risk, for processor revocation, or for any conduct that, in our reasonable judgment, threatens the integrity of the platform.

The platform is provided "as is" without warranty of any kind, express or implied. SolRUO disclaims all warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. SolRUO does not warrant that your processor will approve or maintain your account.

To the maximum extent permitted by law, SolRUO's aggregate liability for any claim arising out of or relating to these Terms or the platform shall not exceed the fees you paid to SolRUO in the twelve (12) months preceding the event giving rise to the claim. SolRUO is not liable for any indirect, incidental, consequential, special, or punitive damages.

You will indemnify, defend, and hold harmless SolRUO and its officers, directors, employees, and agents from any claim, loss, or expense (including reasonable attorneys' fees) arising from your use of the platform, your storefront content, your products, your relationships with buyers, or your breach of these Terms.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Any dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Wilmington, Delaware.

SolRUO may amend these Terms by posting an updated version with a revised effective date. Material changes will be communicated to the email on file at least 14 days before they take effect.